Have you ever been writing a letter in the Collections Management E-mail window and received this message?
Please use the substitute button before sending e-mail to remove all functions
The next logical step is to click the substitute button. But where is it?
The Substitute button looks a bit like a “Refresh” button in an internet browser:
It is in the upper corner of the space to edit the window text:
Once you click that, you should be able to email the letter!
photo credit: <a href=”http://www.flickr.com/photos/safari_vacation/6384704645/”>SalFalko</a> via <a href=”http://photopin.com”>photopin</a> <a href=”http://creativecommons.org/licenses/by-nc/2.0/”>cc</a>