One common question users have when creating Collection Letters which utilize the Aging Periods, is how to handle the following warning when generating their letters:

 The aging period requested must be between 1 and 7.

 1

The reason this most often occurs is that we do not yet have all the parameters entered in the Collection Letter Template:

2

If we go to the Collection Letters window (Cards >> Sales >> Collection Letters) and Press F1 on the keyboard, that opens up Collections Help for the window. Click on the Aging Functions value:

3

This gives us the parameters we need to specify which aging period we want to enter.

4

The number of the desired aging period should match that on the RM Receivables Setup window:

5

So at a very minimum we would want to include an aging bucket that we want to display in the function:

@%AgingPeriodName,7%@

If we wanted to include each aging bucket and the amount it holds, us could use a series of functions such as the following:

@%AgingPeriodName,1%@      @%AgingPeriodAmount,1%@
@%AgingPeriodName,2%@      @%AgingPeriodAmount,2%@
@%AgingPeriodName,3%@      @%AgingPeriodAmount,3%@
@%AgingPeriodName,4%@      @%AgingPeriodAmount,4%@
@%AgingPeriodName,5%@      @%AgingPeriodAmount,5%@
@%AgingPeriodName,6%@      @%AgingPeriodAmount,6%@
@%AgingPeriodName,7%@      @%AgingPeriodAmount,7%@

That would end up looking like the below:

Current              $40,074.02
31 - 60 Days         $21.40
61 - 90 Days         $0.00
91 - 120 Days        $0.00
121 - 150 Days       $0.00
151 - 180 Days       $0.00
181 and Over         $19,899.04

Using these function options, we can easily include a short aging report for a customer on all Collection communications!

Write A Comment